Outpatient Care

What is Outpatient Care?

Outpatient care refers to amongst other things, the ongoing medical attention and support given to individuals following a surgical procedure that does not necessitate overnight hospitalisation. This stage is critical for patients as their bodies recover and adjust to changes as a result of surgery. At Sunninghill Recovery Lodge, we focus on guiding patients through the physical, emotional, and practical challenges that arise immediately following surgery, to ensure a smooth and effective recovery.

Out-patient care also refers to caring for a patient undergoing medical investigations as well as treatments such as chemotherapy, immunotherapy, radiation and many more.

What does our outpatient care involve?

 At Sunninghill Recovery Lodge, our skilled team has experience in out-patient care, including:

  • Assisting individuals from various countries and areas, who are required to attend appointments outside of their accessible region, with a place to stay while being attended to.
  • Assisting with support during further investigation, including specialised MRIs, CT scans, X-rays, and scopes.
  • Providing an alternative accommodation option to hospital admission.
  • Reassurance during stressful periods, and the provision of a support system for children, families, friends, and parents.
  • Help with managing the relationship between doctors, hospitals, and patients.

Our approach

At Sunninghill Recovery Lodge, we develop a carefully crafted, individual recovery plan for each guest. Our team works towards creating an environment where you feel supported by providing you with the tools you need to understand and navigate your situation, as we realise that sometimes you may feel like you don’t have all the tools to deal with situations alone or to navigate complicated medical situations and decisions. In addition, we believe that everyone should feel heard and supported, which is why our team places emphasis on helping each individual, in their unique situation.

Our objective is to get to know you so that we can ensure we understand your unique needs and wishes, and to walk your road to recovery with you from start to finish. We will help get you settled into your room and take time to learn about your requirements to ensure that you are able to remain in control and feel at ease with your recovery process.

 

Once you are settled in, our experienced team will ensure your vitals are taken, treatments are scheduled, and ablution requirements are met. Most importantly, we will ensure you are treated with kindness, dignity, and compassion. We understand that real recovery is not just a physical process, and so we do our utmost to ensure that your emotional and psychological needs are also met.

When it comes to nutrition, we ensure that fluids are consumed and that our excellent meals inspire you to stay energised. Every guest always has a call button on hand to ensure that we can attend to your needs 24/7. Our main goal is to eliminate anxiousness, ensuring you never feel alone or vulnerable.

We have seen firsthand that recovery is dramatically improved when guests feel safe, loved, and in control. We have no restrictive visiting hours or schedules, so you have the freedom to decide what you need and how you want your recovery to happen.

Our approach makes use of three simple steps:

1. Create a non-clinical, beautiful, and safe environment that feels like home but is staffed with carers attending to your needs 24/7 who also take detailed records and can help you navigate your medical decisions with our extensive medical-support network.

2. To combine outdoor views, delicious, nutrient-dense meals, and private en-suite rooms to enhance a speedy recovery while guests heal both physically and emotionally.

3. To give control back to the guest by empowering them to make their own decisions while we communicate regularly and thoroughly with loved ones.